What we do

We believe that good strategy should underpin any communications you do, because how else do you know why you’re doing it, and when you’ve succeeded? We will work with you to answer the what, why, who, when, where and how, and come up with the best plan to drive the change you want to see. When necessary, we look at these questions at the organisational level to unlock the clarity needed for effective communications.

We love working on brand because it means understanding an organisation inside out: who you are, what you stand for, and what you’re offering—to who. What sets us apart from other agencies is our focus on strategy and impact: we don’t get distracted by the inessential or superficial. Whether we’re working with you to shape an updated visual identity or positioning framework, we simplify and demystify the process, we confront the difficult questions, and we aim to ensure your brand is built to look outwards and resonate with your audiences.

Well-executed and creative digital and social tactics are key to any successful communications strategy. We design and deliver seamlessly integrated plans to advance your objectives. Our team can write digital strategies, create content ranging from videos to email, track impact, plan and implement organic or paid social campaigns, train your staff, or help develop a website.

Informed by an understanding of your objectives and target audiences, we can create content that stands out and drives impact. We film, script and produce video, design graphics, animations and and publications, and shape visual storytelling to drive engagement. As well as our in-house team, we have a network of talented designers, videographers, and data visualisation experts who we work with often and can bring in to deliver what you need.

Knowing who you want to influence is a key first step in communications and campaigning. We can help you identify your audiences and other stakeholders, who and what they are influenced by, and how to reach and persuade them. We can also map the ecosystem you’re operating in so you can better understand the role your organisation can play in driving change, and how you might collaborate more effectively.

With a former Head of Government relations on the team, and staff who have lived and worked in Brasilia, Brussels, Geneva, New York, Paris, and Washington, we can help you work out how to influence specific decision-makers in government and navigate the policy-making process. We know most about the workings of the UK government, but can also advise on multinational bodies like the UN and WTO, and we know our way around Brussels too.

With experience designing on- and offline stunts and actions, supporting and managing coalitions, and using creative campaigning tactics to reinforce advocacy and generate media coverage, we can partner with you to raise public awareness and increase pressure on decision makers. We’ve worked on petitions, photo stunts, shareholder actions, rallies, marches, celebrity trips, and star-studded concerts.

Whether you want a temporary press officer for a couple of weeks, regular help a few days a week, or someone to run your communications department over the summer, we can provide staff that plug the gaps in your team. We can also assess your current communications capacity, and advise on recruitment and team structure. We can help write the job description and then help you find the perfect person.

Got a report that needs launching? An upcoming event to promote? Or do you want to deepen your relationships with key journalists, or enhance your understanding of how to land stories in new or different types of outlets? With former journalists and seasoned press officers on the team, we know what makes a story and have great contacts in the UK and international media.

We’ve handled our share of crises and can keep a cool head when you most need us to. We can help you map and mitigate risk, draft reactive lines, and calmly handle a crisis if one materialises. We can help handle stakeholder engagement and internal communications, train your spokespeople, and put plans in place to minimise risk in the future.

We offer bespoke training for beginners to experienced communicators. From the basics of strategic communications and media relations, to full day broadcast interview sessions with a camera, plus writing for print and online and social media, we can help you excel, whatever the opportunity. We have also worked alongside CEOs and other leaders to grow their profile and confidence as communicators, and can mentor more junior comms staff to grow their skills.

We run engaging sessions, online and off, to get the best out of your team; whether it’s broadcast media support, workshopping your next campaign, or exploring your brand identity. We can either fully design and lead, or co-produce and facilitate with your team. We shape the right agenda for you and your aims.

We know how to shape and test effective messaging to best engage your target audiences. Every communications strategy we work on will include language to cut through and make the case for the change you’re seeking. But we can also run an in-depth development programme designed to hone, evaluate and refine messages you can weave across multiple channels and campaigns, drawing on stakeholder interviews and A/B testing.

At di:ga we love writing, and feel privileged to be able to work with you – the experts on the issues that matter - to compose compelling and elegant prose that will change hearts and minds. From op-eds, to reports, speeches, to case studies, we can start from scratch or simply polish what you’ve already done. We can move between registers, channel different voices, and get to grips with a range of issues. And we know how to make sure good writing is accessible online and SEO friendly.